Terms & Conditions

Tickets & Wristbands

The festival ticket is sold by Deni Play on the Plains Limited (‘the organisers). This ticket (wristband) is to be sold subject to the terms and conditions.

Wristbands are non-refundable and non-transferrable and must be purchased from the organisers authorised ticketing agency Oztix.

Wristbands may not be re sold, unless via the official ticket resale facility should one be made available by the organiser.

The purchaser of the wristband must ensure that the name on each ticket is correct and that ID may be asked for at the festival entry.

You are responsible for checking all festival information and ensuring you have purchased the correct tickets for the festival. No refunds will be processed if you make an error in relation to your ticket purchase.

Wristbands must be worn for the duration of the festival, failure to do so may result in your eviction. Any wristbands that are removed or tampered with will be rendered invalid and will not be replaced. Damaged or defaced wristbands will not be accepted.

Wristbands purchased for children aged under 18 years of age (minors) can only be purchased with an adult wristband.

Children Under 13 are admitted free and will be issued with an Under 13 wristband which must be worn. Parent or adult guardian must provide proof of age of the Under 13 if requested.

General

The Deni Ute Muster (“the festival”) will not be cancelled due to adverse weather except on the advise of emergency services in extreme conditions in which case no refund or exchange will be given on wristbands.

The organisers are providers of recreational services and activities as defined under the Civil Liability Act. You are aware and acknowledge that the festival site contains all manner of obstacles, risks and dangers both known and unknown which may result in loss or damage to your property, personal injury or death. You choose to come onto the festival site at your own risk and to the full extent permitted by law, you release and indemnify the organisers, its agents, employees and volunteers from and against any claim or liability of any nature in relation to injury or death, from you or any third party which might arise from entry to or the use of the festival site by you and any accompanying persons and or minors regardless of how the damage, injury or death is sustained or caused.

The organisers reserve the right to vary advertised performing artists, entertainment and the festival program as is required and at its absolute discretion.

CCTV Cameras are operational over the festival.

Personal digital cameras are permitted at the festival. SLR cameras are permitted but professional photography equipment (e.g. telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without organiser-issued media accreditation. Festival staff will determine in their discretion whether permitted only on the basis that:

  1. Images are only used for private and professional use; and
  2. Images cannot be made available for sale and/or public display.

Recording or filming the festival is strictly prohibited.

The organisers reserve the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.

You consent to be included in film and sound recordings of the festival and for these recordings to be used by the organisers in any medium or context without further authorisation by or compensation to you.

In the event of injury or illness the organiser may, at the cost of the patron, arrange medical treatment and/or emergency evacuation as deemed necessary for the safety of the patron.

You are responsible for your own property. There is no storage available at the festival site.

Vehicles

NSW Road Laws apply on the Deniliquin Festival Site.

Vehicles once parked in the festival camp site cannot be moved until the end of the festival. Vehicles are not permitted to be driven around the festival camp site for any reason.

Buses will be operating in and out of town, please check your festival guide, website or APP for the bus timetable.

Alternatively, there will be a carpark located outside of the festival site where vehicles may be left and patrons enter via foot with their camping gear. Please note search conditions will apply.

Behaviour

No swimming in channels or waterways within the festival site.

Possession, sale or use of illicit substances is strictly prohibited at the festival and on site. Any person found with illegal drugs or illicit substances in their possession will be removed from the site and subject to Police action.

For safety and other reasons, some parts of the site are not open as part of the venue, patrons must not enter fenced off areas or areas to which access is denied.

Please help to keep our site and your campsite clean, place all rubbish in bins and take all items with you when you leave.

The organisers will not be responsible for any property left on the site and may recover the cost of removal and return to patron’s address.

Whips are to be used at your own risk and sensibly.

The organisers may refuse you entry into or remove you from the festival if you
(a) do not obey these terms and conditions
(b) refuse to allow the organisers to inspect bags, containers and vehicles at the festival
(c) if you disrupt the festival
(d) if you interfere with the enjoyment, comfort or safety of other persons at the festival.
(e) if you have acquired a stolen or counterfeit wristband.

If you are evicted from the festival/festival site or denied entry to the festival/festival site, you will not be entitled to any wristband refund and or compensation.

Patrons must not cause damage to, improperly use, remove or tamper with any festival site facility, event infrastructure, seating, toilets, furniture, vehicles, pipes, lighting, taps/fittings, electrical equipment, wiring, signage or enter any onsite bodies of water at the festival site. Patrons must not remove or attempt to remove any item or object from the festival site or surrounding area.

Patrons will be subject to prosecution for committing any offences within the festival site by New South Wales Police.

Patrons accept full liability and responsibility for any loss or damage caused in contravention of this clause or any other term of these Terms and Conditions.

Entry / Exit to and from Festival Site and Festival Arena

It is a condition of entry to the festival site and festival arena that a search of you and your possessions and or vehicle be conducted. If you do not consent to such searches, you may be denied entry to the festival site and festival arena without refund.

It is a condition of entry into the festival arena that all patrons submit to being searched. This may include pat down of persons and physical inspection of bags and containers.

Non alcoholic drinks taken into the festival arena must be unopened/sealed.

Unsealed empty plastic water bottles (no metal, glass or aluminium bottles) are allowed into the festival arena, these can be filled up at the free water stations.

Umbrella’s and shade structures are not permitted into the festival arena.

Activities such as moshing, crowd surfing, climbing and stage diving are strictly prohibited. Patrons engaging in these or other dangerous activities will be removed from the festival arena.

Children under 16 years must be accompanied by a parent or adult guardian at the entry gates and at all times whilst at the festival or campgrounds.

Children 16 years or older do not need to be accompanied by a parent or guardian to enter or whilst they are in the festival arena.

Children under 18 years are not permitted to camp at the festival site unless they are camping with a parent or guardian. ID and proof of age must be provided if requested.

Patrons wishing to purchase and or consume alcohol must be 18 years and over and have valid photographic ID. Anyone found supplying or buying alcohol for a minor will be evicted from the event & may face criminal charges. Any minor found consuming or in possession of alcohol face similar action.

Camping

All vehicles entering the Reserved Camping areas must have the appropriate valid Reserved Camping vehicle pass displayed on their windscreen.

Patrons must vacate the site/camping areas by 2.00pm on Sunday 2nd October 2022.

Items Allowed in Camping Areas only

  • BBQ (gas bottle must comply with 2018 regulations)
  • Wood – it must be under 60cm x 30cm for your own small campfire which must be contained in a drum (excessive fire wood will be confiscated)
  • Camping gear
  • Food, water and soft drink (strictly no glass)
  • Fire drum (1/2 x 44 gallon or less)
  • Generators – Please be mindful of your neighbours when in use.
  • Alcohol – Every adult patron camping on site can bring one only slab/box/carton to a maximum of 30 cans of beer or pre-mix spirits or 4L cask of wine into the camping area.

This is one of the above for the entire festival not one per day. No Glass.

Items Prohibited from the Event

Prohibited Items will be confiscated and not returned, with no exceptions.
Prohibited Items include but are not limited to:-

  • Firearms and ammunition.
  • Glass
  • Butane gas canisters and burners
  • Illicit substances
  • Fireworks, flares or explosives
  • Unregistered vehicles, vehicles with a permit or any vehicles that the organisers/event staff believe to be unroadworthy.
  • Household furniture, vehicle parts or excess tyres
  • Structures built on site in camping area
  • Weapons including but not limited to: shovels, knives, axes, chainsaws
  • Anti-social behaviour
  • Beer funnels or bongs
  • Drones or any other remote control devices
  • Flammable liquids (container/jerry cans with flammable liquids will be confiscated)
  • Projectiles or explosives in solid, liquid or gas form.
  • Paint cans or spray paint cans
  • Nitrous oxide bulbs and cannisters
  • Wood over the allowed size of 60cm x 30cm
  • Fireworks and flares are prohibited and will be confiscated on entry, anyone caught lighting fireworks and flares will be evicted.
  • Animals are prohibited at the site, with the exception of service or assistance animals, such as Guide Dogs.
  • Whips are not to be used in the festival arena unless part of the whip cracking demonstration/championships

Any other object the organisers decide could be dangerous or disruptive to the event or other patrons, this is up to their discretion

If it is important to you and on the prohibited list don’t bother bringing it to the festival, as it will not be returned.

Trade Promotion Terms and Conditions

CONDITIONS OF ENTRY

Promotion: 2022 Deni Ute Muster Toyota Rouge Hi Lux Ute Competition.

Promoter: Deni Play On The Plains Festival Ltd ACN 125 560 509 ABN 50 125 560 509                           of 8235 Conargo Road Deniliquin, NSW 2710

Promotion Period:

▪ Commencement: 9:00am on the 06/12/2021

▪ Closure: Midnight on the 29/09/2022 or once allocation of Adult tickets to the 2022 Deni Ute Muster have been exhausted, whichever occurs first.

Entry Eligibility: The Promotion is open to NSW, TAS, ACT, VIC, SA, NT, WA and QLD residents only who are aged 18 years and over, except those persons excluded under the Entry Restrictions.

Entry Restrictions: The following persons are excluded from the Competition:

(a). The Promoter’s directors, officers and employees, including their immediate family members;

(b). Persons receiving an adult ticket via sponsorship/partnership, giveaways, promotions, volunteers.

(c).  Prize contributors and their directors,

All entry requirements and instructions and information regarding the Prize form part of these Conditions of Entry. By participating in the Promotion, all entrants acknowledge, accept and agree to be bound by these Conditions of Entry. Any organisation associated with this Promotion, sponsors or officers and employees, including their immediate family members.

Entry Requirements:

Any eligible person who purchases an adult ticket for the 2022 Deni Ute Muster from Promoter by either in-store or online through Promoter’s website, www.deniutemuster.com.au will receive one (1) entry into the Promotion.

Included in the Promotion will be any adult ticket purchased from December 2019 – July 2021 that has been carried over for the 2022 Deni Ute Muster.

All entries received outside of the Promotion Period will not be accepted.

Prize:

There will be only one (1) winner of the Promotion.

The Prize is the promotional vehicle driven by the Deni Ute Muster staff during the period 22/11/2021 – 29/09/2022, a Toyota Hilux 4 x 4 Rogue Dual Cab, Auto, Crystal Pearl, Utility. Includes Front Window Tint, Towbar, 18” Alloy Wheels, Carpeted Tub, Rollercover, On Road Costs.                     Value $72,515 (‘Prize’) as at purchase date 22/11/2021.

The Prize value includes vehicle registration and compulsory third party insurance for 12 months and stamp duty costs.

Ute Accessories supplied by ARB:

Bull Bar

Driving Lights

Suspension

Double Swag

Value – $7,687

Ute Accessories supplied by GME:

1 x XRS-370C UHF Radio

1 antenna system with 3 interchangeable whips: 1 x AE4706B, 1 x AW4705B,1 x AW4704B

Value – $1,266

Total Prize Value $81,468

The Prize is non-transferable, non-exchangeable and cannot be redeemed for cash.

The winner must collect the Prize from the Promoter 8235 Conargo Road, Deniliquin, NSW 2710.

Drawing Process

The winner will be determined at random from wristband code linked to personal information given at time of Adult Ticket Purchase.

The Prize will be drawn at the 2022 Deni Ute Muster, Deniliquin Festival Site, 8235 Conargo Road, Deniliquin NSW 2710 on Saturday 1st October 2022 and announced at approximately 2.00p.m. in front of the main stage in the festival arena. The Prize will be drawn using an approved electric drawing system (‘the Draw’).

If not in attendance the winner will be notified by telephone and email within two (2) business days of the Draw. Additionally, the winner will be announced on the Promoter’s Website, Facebook, Instagram and through other media on the 1/10/2022 and in a national newspaper within thirty (30) days of the draw.

The Promoter reserves the right to announce the winner publicly and/or publish the winner’s identity and/or any photographs of the winner for publicity. In accepting the Prize, the winner agrees to participate in and co-operate with all reasonable media request. The winner grants the Promoter a royalty-free, perpetual, worldwide and non-exclusive licence to use any footage and photographs in all media.

The Promotion will be redrawn if the Prize is unclaimed by the winner after a period of ninety (90) consecutive days from the Draw (‘First Redraw’). This first redraw date will be 29/12/2022 at  9:00am at Deniliquin Festival Site, 8235 Conargo Road, Deniliquin, NSW 2710.

General

The Promoter may at its sole discretion vary these Conditions of Entry from time to time during the Promotion Period, provided that it receives approval from the relevant government authorities.

The Promoter reserves the right to require proof of identity, Australian residency status and other details to validate a winner’s eligibility and entry. Acceptance of the proof of eligibility is at the discretion of the Promoter. A winner’s entry will be deemed invalid if they are unable to provide proof of eligibility.

The Prize is valued at the recommended retail price including GST, except in Tasmania where the Prize is valued at the prevailing market price, at the time of publishing these Conditions of Entry. The Promoter will not be held responsible for any change in the value of the Prize during the Promotional Period or until the Prize is taken or received.

In its absolute discretion but subject to any applicable laws or requirement to provide notice to entrants, the Promoter may modify, suspend, recommence, or cancel the Promotion, if:

the Promotion is unable to be conducted for any reason or has been affected in any way by fraud, third party intervention and technical difficulties;

the Promotion’s security, fairness, integrity, administration or proper conduct is affected or is the subject of interference or corruption;

any event outside the Promoter’s reasonable control prohibits, hinders or prevents the determination of the winner or the delivery of the Prize.

the 2022 Deni Ute Muster is cancelled prior to the event date due to COVID-19.

Except to the extent that liability can be excluded by law, entrants release and indemnify the Promoter, its officers, directors and employees, the Promoter’s related bodies corporate, any organisation associated with the Promotion, Promotion sponsors, Prize contributors, Facebook and Instagram, from and against all actions, claims and liabilities, that the entrant now has or in the future may have against these parties, for any loss, damage or injury (including any special or consequential loss) suffered as a direct or indirect result of the entrant’s participation in the Promotion or the Prize.

To the extent permitted by law, the Promoter and its related bodies corporate make no representations as to the safety conditions and other uses of any third-party accessories or sponsored goods included in the Prize.

Any entrant found to be abusing or circumventing the Promotion’s entry processes may be disqualified at Promoter’s discretion. Additionally, Promoter reserves the right to verify entries and claims for the Prize and reserves the right to disqualify an entrant where the entry process has been interfered or otherwise tampered with.

The Promoter takes no liability for any legal, financial or tax related issues, obligations or implications that may arise from an entry in this Promotion or acceptance of the Prize. The Promoter recommends that all entrants obtain professional advice regarding the Promotion and the Prize.

To enter the Promotion, entrants must provide their personal information at the time of purchasing their 2022 Adult Deni Ute Muster ticket (for example, full name, date of birth, contact details, residential address and email address). You agree to be bound by the Terms and Conditions and Privacy Policy of Deni Play On the Plains Ltd and Ticketing Provider Oztix.

The Promoter does not promote the re selling of tickets and makes no guarantee that tickets purchased via re sale are valid.

If the ticket is re sold the new purchaser is responsible for insuring their personal details are updated on the ticket.

The Promoter will not be responsible or liable for incorrect personal details allocated to tickets.

Entrant’s personal information will be collected, stored, used and disclosed in accordance with the Privacy Act 1988 (Cth) and the Promoter’s Privacy Policy. The Promoter’s Privacy Policy contains important information about how entrants may access and correct their personal information held by the Promoter, how the entrant can complain about a breach of the Australian Privacy Principles and the complaint handling processes. Entrants should direct their enquires to info@deniutemuster.com.au

Unless expressly stated, entrants acknowledge and agree that the Promotion is not sponsored, endorsed, administered by or associated with any media platforms. This includes Facebook, Instagram and other media organisations.

The Promoter is not responsible for any late, errors, deletions, delay in transmissions, defections, omissions, theft, destruction or unauthorised access to entries.

An entry that does not comply with these Conditions of Entry is invalid.

Any decision made by the Promoter about this Promotion is final in nature and binding on the entrants. The Promoter is not under any obligation to enter into correspondence.

Entry details remain the property of the Promoter and will not be returned to an entrant.

NSW Permit Number:   TP/01533

SA Permit Number:       T21/1937

ACT Permit Number:    ACT TP 21/02156

COVID-19

Deni Ute Muster will continue to follow and adhere to the latest advice given from NSW Health to ensure an enjoyable and safe experience.

The festival/event will take place in line with an approved COVID-19 safety plan. Due to COVID-19 contact tracing requirements, we require your name to be printed on your ticket, as per your ID. Be COVID-19 Safe – We’ll have plenty of hand sanitizer at the festival/event. Make sure you cough or sneeze into your arm, use and dispose of tissues and wash your hands to help stop the spread and stay healthy!

If you’re feeling unwell, do the right thing and stay home.

Privacy Policy

Deni Play on the Plains Festival Limited is committed to excellent service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual.

Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including via our websites www.deniutemuster.com.au, www.playontheplains.com.au, correspondence, by telephone, by email, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•        For the primary purpose for which it was obtained

•        For a secondary purpose that is directly related to the primary purpose

•        With your consent; or where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

  • third parties where you consent to the use or disclosure; and
  • where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy your Personal Information. However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of 7 years.

Access to your Personal Information                                                                    You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Deni Play on the Plains Festival Limited will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing such information.

Maintaining the Quality of your Personal Information
It is an important part of providing our services to you that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.
It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated.

Policy Updates
This Policy may change from time to time. Deni Play on the Plains Festival Limited Privacy Policy is available on our website.

Complaints
You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.

Privacy Policy Enquiries
If you have any queries about our Privacy Policy please contact our office:
8235 Conargo Rd
Deniliquin NSW 2710                                                                                               Tel: 03 58813388                                                                                                   E-mail : info@deniutemuster.com.au

 

Utes All (1) (1)